Last updated: 2 September 2026

These terms provide general booking information for Peak Performance Programs. Any specific price, travel charge, payment date or special condition stated in an accepted written quote will form part of the booking agreement.

Quotes and confirmation

Quotes are based on the information provided, including location, group size, program, date, duration and venue requirements. A booking is confirmed only when Peak Performance Programs confirms it in writing and any stated deposit or payment requirement has been met.

Session format and group size

Our standard session is 60 minutes for up to 30 children. Larger groups, multiple sessions or alternative formats must be agreed in advance and may change the quoted price.

Client responsibilities

The booking organisation must provide accurate group and venue information, ensure a suitable safe space is available, and arrange for organisation staff to remain present for supervision and behaviour support. Relevant accessibility, medical or participation information should be shared before the session without providing unnecessary identifying details.

Safety and participation

Activities may be adapted where reasonably necessary for safety, weather, space, age, ability or group needs. Participants must follow reasonable safety instructions. Peak Performance Programs may pause or modify an activity if continuing would be unsafe.

Travel and service area

We service eastern and southeast Melbourne. Bookings outside this area may be considered and any additional travel cost will be disclosed in the quote.

Weather and venue changes

For outdoor programs, the organisation should provide an appropriate indoor alternative where possible. If conditions are unsafe and no suitable alternative is available, we will discuss rescheduling or another reasonable option.

Cancellations and rescheduling

Please notify us as early as possible. Any applicable cancellation, rescheduling or non-refundable costs will be clearly stated before the booking is confirmed. If Peak Performance Programs must cancel, we will offer a reasonable rescheduling option or refund amounts paid for the affected service.

Payment

Prices, due dates and payment instructions will be shown in the quote or invoice. The organisation is responsible for approved additional charges requested after confirmation.

Photos and promotion

We will not use identifiable images of children for promotion without appropriate permission from the booking organisation and any other consent required.

Contact

Questions about a quote or booking can be sent to peakperformanceprogramsau@gmail.com.